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- Additional Units included in workbook
- Communicate Information and Knowledge - 9724
- Develop Working Relationships with Colleagues - 9660
- Manage personal development - 9469
- Plan, Allocate and Monitor Work for a Team - 9669
- Set Objectives and Provide Support for Team Members - 9600
- Lead and Manage Meetings - 9686
- Make Effective Decisions - 9715
- Manage / support equality of opportunity, diversity & inclusion in own area of responsibility - 9628
- Manage Conflict in a Team - 9685
- Manage Customer Service in own area or Responsibility - 9804
- Manage Knowledge in Own Area of Responsibility - 9730
- Participate in Meetings - 9688
- Procure Supplies - 9734
- Support Team Members to Identify, Develop and Implement New Ideas - 9636
- BPP Learning Media
- M2.01 Developing Yourself as a Team Leader
- M2.02 Motivating the Work Team to perform
- M2.04 Developing the work team
- M2.05 Induction and coaching in the workplace
- M2.06 Leading the work team lawfully
- M2.07 Fulfilling customer requirements
- M2.08 Providing Quality to Customers
- M2.09 Using information to solve problems
- M2.10 Dealing with change in the workplace
- M2.11 Maintaining a healthy and safe work environment
- M2.12 Diversity in the workplace
- M2.13 Using resources efficiently in the workplace
- M2.14 Communicating with people outside the work team
- M2.15 Briefing the work team
- M2.16 Workplace communication
- M2.17 Workplace information systems
- M2.18 Business Improvement techniques
- M2.19 Leading your work team
- M2.20 Managing yourself
- M2.21 Enterprise awareness
- M2.22 Dealing with customers lawfully
- BPP Learning Media - L5 Award, Cert. & Dip in Management (Incl. units for L5 L'ship and Mgt Quals.)
- M4.01 Understanding the Management Role
- M4.02 Developing management skills
- M5.02 Managing Improvement
- M5.03 Making a Financial Case
- M5.04 Developing the manager as a critical thinker
- M5.05 Leading innovation and change
- M5.06 Becoming an effective leader
- M5.07 Managing individual development
- M5.08 Managing Stress and conflict in the organisation
- M4.27 Communication in management
- M5.10 Understanding the organisational environment
- M5.11 Understanding organisational Culture and Ethics
- M5.12 managing Customer relations
- M5.13 Managing for efficiency and effectiveness
- M4.28 Understanding financial management
- M5.15 Managing projects in the organisation
- M4.29 Managing a healthy and safe environment
- M5.17 Managing Resources
- M5.18 Managing Information
- M4.30 Managing Meetings
- M5.20 Managing recruitment
- M4.31 Managing marketing
- M5.22 Conducting work analysis
- M5.23 Analysing and interpreting statistics to inform management
- M6.07 Conducting Operations research
- M4.32 Anlysing and presenting data to inform management decisions
- M5.26 Managing facilities
- M5.27 Making professional presentations
- M5.28 Leading Teams
- M5.29 Assessing your own leadership capability and performance
- M5.30 Improving own leadership performance through action learning
- BPP Learning Media - Level 2 Award in Introduction to Business Improvement
- M2.18 Business Improvement Techniques
- M2.23 Achieving objectives in the work place
- M2.24 Using information for action in the workplace
- M2.25 Understanding health and safety in the workplace
- M2.26 Understanding methods of communicating in the workplace
- M2.27 Satisfying Customer Requirments
- M2.28 Understanding effective team working
- Level 2 Award in Introduction to Business improvement - All Units
- BPP Learning Media - Level 4 Award, Certificate & Diploma in Leadership & Management
- M3.10 Introduction to leadership
- M3.15 Managing Stress in the Workplace
- M3.18 Coaching and Training your Work Team
- M3.33 Effective Meetings for Managers
- M4.01 Understanding the Management Role
- M4.02 Developing management skills
- M4.03 Planning Practical Leadership Activities
- M4.04 Developing Leadership through practical activities
- M4.05 Managing equality and diversity in an organisation
- M4.07 Motivating people in the workplace
- M4.08 Solving problems by making effective decisions in the workplace
- M4.09 Delegating authority in the work place
- M4.10 Managing and implementing change in the workplace
- M4.12 Understanding the organisational culture and context
- M4.13 Communicating effectively orally and in writing in the workplace
- M4.15 Managing personal development
- M4.18 Understanding accounting for management control
- M4.20 Understanding the importance of marketing for an organisation
- M5.09 Communication in management
- M5.14 Understanding financial management
- M5.16 Managing a healthy and safe environment
- M5.19 Managing meetings
- M5.21 Managing marketing
- M5.25 Analysing and presenting data to inform management decisions
- M5.08 Managing Stress and conflict in the organisation
- M5.17 Managing Resources
- M5.24 Conducting operations research
- BPP Learning Media - Level 4 Award, Certificate & Diploma in Management
- M3.10 Introduction to Leadership
- M3.15 Managing Stress in the Workplace
- M3.18 Coaching and Training your Work Team
- M3.33 Effective Meetings for Managers
- M4.01 Understanding the Management Role
- M4.02 Developing management skills
- M4.05 Managing equality and diversity in an organisation
- M4.08 Solving problems by making effective decisions in the workplace
- M4.09 Delegating authority in the work place
- M4.10 Managing and implementing change in the workplace
- M4.12 Understanding the organisational culture and context
- M4.13 Communicating effectively orally and in writing in the workplace
- M4.15 Managing personal development
- M4.18 Understanding accounting for management control
- M4.20 Understanding the importance of marketing for an organisation
- M5.09 Communication in management
- M5.14 Understanding financial management
- M5.16 Managing a healthy and safe environment
- M5.19 Managing meetings
- M5.21 Managing marketing
- M5.25 Analysing and presenting data to inform management decisions
- M5.08 Managing Stress and conflict in the organisation
- M5.17 Managing Resources
- M5.24 Conducting operations research
- BPP Learning Media -L3 Award, Cert and Dip in First Line Management (incl. units for L'ship and Mgt)
- M3.01 Solving problems and making decisions
- M3.02 Understanding change in the workplace
- M3.03 Planning Change in the Workplace
- M3.04 Achieving Objectives Through Time Management
- M3.05 Writing for Business
- M3.06 Managing Creativity and Innovation in the Workplace
- M3.07 Obtaining Information for Effective Management
- M3.08 Managing Customer Service
- M3.09 Giving Briefings and Making Presentations in the Workplace
- M3.11 Building the Team
- M3.12 Motivating to Perform in the Workplace
- M3.13 Developing Yourself and Others
- M3.14 Managing Conflict in the Workplace
- M3.15 Managing Stress in the Workplace
- M3.16 Managing the Employment Relationship
- M3.17 Recruiting, Selecting and Inducting New Staff in the Workplace
- M3.18 Coaching and Training your Work Team
- M3.19 Providing Quality to Customers
- M3.20 Planning to Work Efficiently
- M3.21 Organising and Delegating
- M3.22 Managing Projects
- M3.24 Understanding Organisations in their Context
- M3.25 Understanding Culture and Ethics in Organisations
- M3.26 Managing Performance
- M3.27 Working with Costs and Budgets
- M3.28 Managing the Efficient Use of Materials
- M3.29 Managing the Effective Use of Equipment
- M3.30 Understanding the Communication Process in the Workplace
- M3.31 Influencing Others at Work
- M3.32 Communicating One-to-One at Work
- M3.33 Effective Meetings for Managers
- M3.34 Understanding Workplace Information Systems
- M3.35 Marketing for Managers
- M3.36 Leading a team effectively
- M3.37 Developing own leadership capability using action learning
- M3.10 Introduction to Leadership
- M3.23 Managing Health & Safety at Work
- Discounted Additional Units included in workbook
- Address performance problems affecting team members - 9679 (L4)
- Analyse the Market in Which your Organisation Operates - 9791 (L4)
- Build, support and manage a team - 9682 (L4)
- Develop and implement a risk assessment plan in own area of responsibility - 9703 (L4)
- Develop, maintain and review personal networks - 9587 (L4)
- Ensure compliance with legal, regulatory, ethical and social requirements - 9609 (L4)
- Examine staff turnover issues in own area of responsibility - 9664 (L5)
- Implement change in own area of responsibility - 9659 (L5)
- Manage a programme of complementary projects - 9756 (L6)
- Manage health and safety across an organisation - 9707 (L5)
- Manage physical resources - 9711 (L4)
- Manage risk in own area of responsibility - 9619 (L4) (1)
- Manage the achievement of customer satisfaction - 9793 (L4)
- Monitor and review business processes - 9759 (L5)
- Plan and manage a project - 9750 (L4)
- Plan, allocate and monitor work in own area of responsibility - 9674 (L4)
- Promote equality of opportunity, diversity and inclusion across an organisation - 9632 (L5)
- Recruit staff in own area of responsibility - 9663 (L5)
- Support learning and development within own area of responsibility - 9676 (L4)
- Develop and evaluate operational plans for own area of responsibility - 9588
- Plan change in own area of responsibility - 9654 (L4)
- Provide leadership and direction for own area of responsibility - 9601
- Work productively with colleagues and stakeholders - 9662 (L5)
- Discounted Additional Units included in workbook
- Address performance problems affecting team members - 9679
- Analyse the market in which your organisation operates - 9791
- Build, support and manage a team - 9682
- Communicate information and knowledge - 9724
- Develop and implement a risk assesment plan in own area of responsibility - 9703
- Develop working relationships with colleagues - 9660
- Develop, maintain and review personal networks - 9587
- Implement change in own area of responsibility - 9659
- Lead and manage meetings - 9686
- Manage & support equality of opportunity, diversity & inclusion in own area of responsibility - 9628
- Manage conflict in a team - 9685
- Manage customer service in own area or responsibility - 9804
- Manage effective decisions - 9715
- Manage knowledge in own area or responsibility - 9730
- Manage personal development - 9469
- Manage risk in own area of responsibility - 9619
- Manage the achievement of customer satisfaction - 9793
- Participate in meetings - 9688
- Plan and manage a project - 9750
- Plan, allocate and monitor work in own area of responsibility - 9674
- Procure supplies - 9734
- Provide leadership and direction for own area of responsibility - 9601
- Support learning and development in own area of responsibility - 9676
- Support team members to Identify, develop and impliment new ideas - 9636
- Manage own professional development within an organisation - 9586 (1)
- Plan, allocate and moniter work for a team - 9600
- Set objectives and provide support for team members -9669
- Joda Training
- M2.01 Developing Yourself as a Team Leader (S)
- M2.01 Developing Yourself as a Team Leader (H)
- M2.02 Motivating the Work Team to Perform (S)
- M2.02 Motivating the Work Team to Perform (H)
- M2.03 Planning and Monitoring Work (S)
- M2.03 Planning and Monitoring Work (H)
- M2.04 Developing the work team (H)
- M2.09 Using information to solve problems (S)
- M2.10 Dealing with change in the workplace (S)
- M2.13 Using resources efficiently in the workplace (S)
- M2.15 Briefing the work team (S)
- M2.19 Leading your work team (S)
- M2.20 Managing yourself (S)
- M2.04 Developing the work team (S)
- M2.09 Using information to solve problems (H)
- M2.10 Dealing with change in the workplace (H)
- M2.13 Using resources efficiently in the workplace (H)
- M2.15 Brieifng the work team (H)
- M2.19 Leading your work team (H)
- M2.20 Managing yourself (H)
- M2.08 Providing Quality to Customers(S)
- M2.08 Providing Quality for Customers (H)
- JODA Training - Slides & Handouts
- M3.33 Effective Meetings for Managers (s)
- M3.13 Developing Yourself and Others (s)
- M3.21 Managing Stress in the Workplace (s)
- M3.21 Organising and Delegating (s)
- M3.08 Managing Customer Service (s)
- M3.01 Solving problems and making decisions slides (s)
- M3.02 Understanding change in the workplace (s)
- M3.03 Planning change in the workplace (s)
- M3.10 Introduction to leadership slides (s)
- M3.11 Building the team slides (s)
- M3.12 Motivating to perform in the workplace (s)
- M3.14 Managing conflict in the workplace (s)
- M3.26 Managing performance slides (s)
- Level 2 NVQ Certificate in Team Leading - Optional Group C
- Manage / support equality of opportunity, diversity & inclusion in own area of responsibility - 9628
- Support Team Members to Identify, Develop and Implement New Ideas - 9636
- Manage Conflict in a Team - 9685
- Lead and Manage Meetings - 9686
- Participate in Meetings - 9688
- Make Effective Decisions - 9715
- Manage Knowledge in Own Area of Responsibility - 9730
- Procure Supplies - 9734
- Manage Customer Service in own area or Responsibility - 9804
- Level 3 NVQ Certificate in First Line Management - Optional Group B
- Manage personal development - 9469
- Develop, maintain and review personal networks - 9587
- Manage risk in own area of responsibility - 9619
- Manage & support equality of opportunity, diversity & inclusion in own area of responsibility - 9628
- Provide leadership and direction for own area of responsibility - 9601
- Support team members to Identify, develop and impliment new ideas - 9636
- Implement change in own area of responsibility - 9659
- Develop working relationships with colleagues - 9660
- Manage conflict in a team - 9685
- Lead and manage meetings - 9686
- Participate in meetings - 9688
- Plan, allocate and monitor work in own area of responsibility - 9674
- Support learning and development in own area of responsibility - 9676
- Address performance problems affecting team members - 9679
- Build, support and manage a team - 9682
- Manage effective decisions - 9715
- Communicate information and knowledge - 9724
- Manage knowledge in own area or responsibility - 9730
- Procure supplies - 9734
- Develop and implement a risk assesment plan in own area of responsibility - 9703
- Plan and manage a project - 9750
- Manage the achievement of customer satisfaction - 9793
- Manage customer service in own area or responsibility - 9804
- Analyse the market in which your organisation operates - 9791
- Level 5 Diploma in Management - Optional Group B
- Promote equality of opportunity, diversity and inclusion across an organisation - 9632 (L5)
- Examine staff turnover issues in own area of responsibility - 9664 (L5)
- Manage health and safety across an organisation - 9707 (L5)
- Monitor and review business processes - 9759 (L5)
- Develop, maintain and review personal networks - 9587 (L4)
- Ensure compliance with legal, regulatory, ethical and social requirements - 9609 (L4)
- Manage risk in own area of responsibility - 9619 (L4)
- Implement change in own area of responsibility - 9659 (L5)
- Recruit staff in own area of responsibility - 9663 (L5)
- Plan, allocate and monitor work in own area of responsibility - 9674 (L4)
- Support learning and development within own area of responsibility - 9676 (L4)
- Address performance problems affecting team members - 9679 (L4)
- Build, support and manage a team - 9682 (L4)
- Develop and implement a risk assessment plan in own area of responsibility - 9703 (L4)
- Manage physical resources - 9711 (L4)
- Plan and manage a project - 9750 (L4)
- Manage the achievement of customer satisfaction - 9793 (L4)
- Manage a programme of complementary projects - 9756 (L6)
- Analyse the Market in Which your Organisation Operates - 9791 (L4)
- Management Extra
- Business Environment
- Change Management
- Development for High Performance
- Financial Management
- Leading Teams
- Managing for Results
- Managing Yourself
- Positive Working Relationships
- Project Management
- Quality and Operations Management
- Recruitment and Selection
- Reputation Management
- Facilitation Guide
- Making Sense of Data and Information
- Reaching Your Goals through Innovation
- Effective Communications
- Leadership and Management in Organisations
- Managing Legal and Ethical Principles
- Managing Markets and Customers
- Managing Health, Safety and the Working Environment
- Information & Knowledge Management
- Pocket Books
- The 360 Degree Feedback Pocketbook
- The Appraisals Pocketbook
- The Assertiveness Pocketbook
- The Balance Sheet Pocketbook
- The Business Planning Pocketbook
- The Business Writing Pocketbook
- The Call Centre Customer Care Pocketbook
- The Career Transition Pocketbook
- The Challengers Pocketbook
- The Coaching Pocketbook
- The Communicator's Pocketbook
- The Competencies Pocketbook
- The Controlling Absenteeism Pocketbook
- The Creative Manager's Pocketbook
- The C.R.M. Pocketbook
- The Cross-cultural Business Pocketbook
- The Cultural Gaffes Pocketbook
- The Customer Service Pocketbook
- The Decision-making Pocketbook
- The Developing People Pocketbook
- The Discipline Pocketbook
- The Diversity Pocketbook
- The e-Commerce Pocketbook
- The Emotional Intelligence Pocketbook
- The Employment Law Pocketbook
- The Empowerment Pocketbook
- The Energy and Well-Being Pocketbook
- The Facilitator's Pocketbook
- The Flexible Workplace Pocketbook
- The Handling Complaints Pocketbook
- The Icebreakers Pocketbook
- The Impact and Presence Pocketbook
- The Improving Efficiency Pocketbook
- The Improving Profitability Pocketbook
- The Induction Pocketbook
- The Influencing Pocketbook
- The International Trade Pocketbook
- The Interviewer's Pocket Book
- The IT Trainers Pocketbook
- The Key Account Manager's Pocketbook
- The Leadership Pocketbook
- The Learner's Pocketbook
- The Manager's Pocketbook
- The Managing Budgets Pocketbook
- The Managing Cashflow Pocketbook
- The Managing Change Pocketbook
- The Managing Recruitment Pocketbook
- The Managing Upwards Pocketbook
- The Managing Your Appraisal Pocketbook
- The Meetings Pocketbook
- The Mentoring Pocketbook
- The Motivation Pocketbook
- The Negotiator's Pocketbook
- The Networking Pocketbook
- The NLP Pocketbook
- The Openers and Closers Pocketbook
- The People Manager's Pocketbook
- The Performance Management Pocketbook
- The Personal Success Pocketbook
- The Positive Mental Attitude Pocketbook
- The Presentations Pocketbook
- The Problem Behaviour Pocketbook
- The Problem Solving Pocketbook
- The Project Management Pocketbook
- The Psychometric Testing Pocketbook
- The Quality Pocketbook
- The Resolving Conflict Pocketbook
- The Reward Pocketbook
- The Sales Excellence Pocketbook
- The Salesperson's Pocketbook
- The Self-managed Development Pocketbook
- The Starting in Management Pocketbook
- The Strategy Pocketbook
- The Stress Pocketbook
- The Succeeding at Interviews Pocketbook
- The Talent Management Pocketbook
- The Teambuilding Activities Pocketbook
- The Teamworking Pocketbook
- The Telephone Skills Pocketbook
- The Telesales Pocketbook
- The Thinker's Pocketbook
- The Time Management Pocketbook
- The Trainer's Pocketbook
- The Trainer Standards Pocketbook
- The Training Evaluation Pocketbook
- The Training Needs Analysis Pocketbook
- The Virtual Teams Pocketbook
- The Vocal Skills Pocketbook
- The Marketing Pocketbook
- Superseries 5th Edition
- M3.01 Solving Problems and Making Decisions
- M3.25 Understanding Culture and Ethics in Organisations
- M3.32 Communicating One-to-One at Work
- M3.03 Planning Change in the Workplace
- M3.11 Building the Team
- M3.29 Managing the Effective Use of Equipment
- M3.12 Motivating to Perform in the Workplace
- M3.21 Organising and Delegating
- M3.15 Managing Stress in the Workplace
- M3.17 Recruiting, Selecting and Inducting New Staff in the Workplace
- M3.33 Effective Meetings for Managers
- M3.14 Managing Conflict in the Workplace
- M3.07 Obtaining Information for Effective Management
- M3.26 Managing Performance
- M3.35 Marketing for Managers
- M3.31 Influencing Others at Work
- M3.04 Achieving Objectives Through Time Management
- M3.22 Managing Projects
- M3.28 Managing the Efficient Use of Materials
- M3.13 Developing Yourself and Others
- M3.10 Introduction to Leadership
- M3.34 Understanding Workplace Information Systems
- M3.23 Managing Health & Safety at Work
- M3.02 Understanding Change in the Workplace
- M3.19 Providing Quality to Customers
- M3.30 Understanding the Communication Process in the Workplace
- M3.20 Planning to Work Efficiently
- M3.08 Managing Customer Service
- M3.06 Managing Creativity and Innovation in the Workplace
- M3.24 Understanding Organisations in their Context
- M3.27 Working with Costs and Budgets
- M3.18 Coaching and Training your Team
- M3.09 Giving Briefings and Making Presentations in the Workplace
- M3.16 Managing the Employment Relationship
- M3.05 Writing for Business
- Complete Set of 35 ILM Super Series workbooks
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