This resource covers the basic understanding and skills needed to work effectively as a manager. Focusing on the chellenges of self-management and managing interactions with others, it shows how to develop a range of interpersonal skills to work effectively with colleagues.

Topics include

becoming more assertive

developing your listening skills

reading body language

dealing with conflict

coping with stress

Format
24 pages A4 perfect bound

ISBN
1 85356 918 6

This book is about the skills of personal effectiveness and professional development. Learners are introduced to a wide range of tools and approaches that will enable them to realise their personal and work performance goals by improving the way in which they manage themselves. It highlights how managing yourself means taking responsibility for various aspects of yourself: how you learn and understand, how aware you are of your actions, feelings and preferences, how you build self discipline through managing your time and stress and how you balance your home and work lives.

Learning and Reflection

Personal Development and Self Awareness

Exploring Perspectives and Diversity

Time Management

Stress and Life Balance

Author: Mary Richards