This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a basic look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations. The aim is to provide practical tips on where improvements might be made and what to avoid. Body language can account for 70% of the message we give out and yet this is an area managers often neglect.

Ian K Favell
Management Training and Development Consultant

From gathering and storage to making presentations, this comprehensive range of tutorials on managing information provides an extremely flexible package for tutors teaching management courses at Certificate and Diploma level. Part-time and short course tutors will find the pack particularly useful. Managing Information takes the grind out of preparing teaching materials from scratch, leaving time to structure the tutorials to suit the needs of different groups.

Author: Sean Misteil

Author: Richard Payne