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LEADING TEAMS by David Pardey

Still available from Shareskills at only £12.50 per copy.

THE support book for Level 2 Team Leading programmes

Further discounts for more than 20 copies

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The Call Centre Customer Care Pocketbook
Product ID: 9781903776339
The Call Centre Customer Care Pocketbook

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Author: Mike Applegarth, Keith Posner
List Price: £7.99
Price: £7.20
8.76 EUR
The C.R.M. Pocketbook
Product ID: 9781870471978
The C.R.M. Pocketbook

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Author: Charles Turner, David Alexander
List Price: £7.99
Price: £7.20
8.76 EUR
The Customer Service Pocketbook
Product ID: 9781903776001
The Customer Service Pocketbook

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Author: Tony Newby, Sean McManus
List Price: £7.99
Price: £7.20
8.76 EUR
The Handling Complaints Pocketbook
Product ID: 9781870471916
The Handling Complaints Pocketbook

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Author: Angelena Boden
List Price: £7.99
Price: £7.20
8.76 EUR


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